// Privacy
Privacy Policy
Neuwelt collects only the data strictly necessary to operate the platform. We do not sell your personal information. We do not use it for advertising. What we collect exists to make the service work and to improve it over time.
Data We Collect
When you create an account, we collect your email address and basic usage data. When you subscribe, payment is processed by a third-party provider — we do not store your payment details directly.
How We Use Your Data
Your data is used to operate and improve Neuwelt. We may occasionally use your email address to communicate our own promotions, new features, or special offers. We do not sell, rent, or share your personal information with third parties for any purpose.
Analytics
We use PostHog to understand usage patterns and improve the product. Analytics data may include browser and navigation metadata associated with your session. This data is anonymized and used solely for product improvement.
Cookies
Neuwelt uses cookies to maintain your session and authenticate your account. We also use cookies for our own marketing purposes, including retargeting existing users with promotions, new features, or other Neuwelt products. We do not use cookies to serve third-party advertising or to share your data with external advertisers.
Data Retention
We retain your account data for as long as your subscription is active. If you delete your account, your personal data is removed within 30 days, except where retention is required by law.
Your Rights
You have the right to access, correct, or delete your personal data at any time. To exercise these rights, contact us at [email protected].
Contact
For any privacy-related questions or data requests, contact us at [email protected].
Governing Law
This Privacy Policy is governed by the laws of the province of Quebec, Canada.